Patient Services

MobileMed Delivers Quality Care

MobileMed provides high quality, culturally competent,
comprehensive primary healthcare and specialty care to our patients.
These services are provided at no or low-cost to our patients.

Primary Care

MobileMed provides comprehensive primary care services, including physical exams, family planning services, screenings, labs, vaccinations, medications, behavioral health (counseling), diagnostic testing, and referrals to specialty care. Additionally, MobileMed offers disease management services for patients with multiple chronic conditions, such as diabetes, hypertension, and asthma. Services include consistent care, regular screenings, a coordinated health care plan, no/low-cost medication access for those without prescription drug coverage, support management, patient education/coaching, and access to specialty care. Case management focuses on empowering lifestyle changes, like nutrition, weight loss, smoking cessation, and exercise. Visit the "Clinic Locations and Services" page for clinic locations, hours, languages, services, and transit options.

Specialty Care

MobileMed offers an extensive range of specialty care for our uninsured patients and for those that we cannot provide, we refer those patients to one of our community partners through Project Access or Catholic Charities. Our hospital partners, Adventist HealthCare (Shady Grove Adventist and White Oak Medical Center) and Suburban Hospital, along with their physician partners, donate substantial diagnostic laboratory, radiology, and cardiac testing for MobileMed’s uninsured patients. MobileMed does not offer specialty care to insured patients.

Behavioral Health

MobileMed provides Behavioral Health services.

Behavioral Health services include:

Counseling
Motivational Interviewing
Medication Management
Case Management

Behavioral Health services are available at our Rockville, UpCounty, and Fairland following a primary care referral.

Referral Services

For services that we are unable to provide ourselves, we are pleased to provide referrals to specialists who also provide reduced-fee services to low-income patients. This includes dentistry, pediatrics, and obstetric services; applications may be necessary, but our staff and volunteers are happy to help.

Insurance Enrollment Services

MobileMed has a certified Maryland Health Connection Navigator on staff to enroll patients in Medicaid and in private insurance plans through Maryland Health Connection. Insurance Enrollment is by appointment only at the Rockville, Fairland/East Montgomery, and UpCounty/Germantown clinics.

Social Services

Robust collaborative relationships with a multi-cultural array of community-based social service agencies both enhance our outreach and enable us to connect patients to complementary non-medical resources.

Patient Education

Promoting self-reliance in patients has always been a part of the full patient experience at MobileMed. Through preventative screening, physical evaluation, education and case management, our providers in the clinics work to empower patients to take control of their health. Patient education is particularly essential for those patients with chronic conditions. In addition, MobileMed regularly attends community-based fairs and events throughout Montgomery County. At those events, MobileMed provides health screenings and patient education. The ultimate goal being to motivate individuals to connect to regular primary and preventive care, thereby alleviating inappropriate use of hospital ERs that result from deferred diagnosis and treatment.

Vaccination

If you are a MobileMed patient, you can take advantage of our vaccination services free of charge. We offer a wide variety of available vaccinations for adults. Simply talk to us during your visit, or give us a call at 301-493-2400 to inquire about the next vaccine clinic at your usual location.

HIV Prevention Program: PrEP (Pre-Exposure Prophylaxsis)

"PrEP” stands for Pre-Exposure Prophylaxis. It is an FDA-approved prevention pill for people who don’t have HIV, but who have a greater chance of becoming HIV-positive. When taken every day, PrEP can prevent an HIV infection by over 92 percent. You can use PrEP with other prevention methods, like condoms, to offer more protection. For PrEP to work, people who use it must take it every day and follow up with their provider every 3 months.

PrEP is designed for anyone who does not have HIV, but who has a greater chance of becoming HIV-positive. It can be prescribed to heterosexual people, gay and bisexual people, transgender people, non-binary people, and anyone else interested in protecting themselves from risk of contracting HIV. PrEP helps people who inject drugs to stay HIV-negative, and those whose sexual partner(s) include people who are HIV-positive, stay HIV-negative.

You might consider PrEP if:

You and/or your partner(s) don’t always use condoms (external or internal) when you have sex.
You have been diagnosed with a sexually transmitted infection (STI) in the last six months.
You’re unsure of the HIV status of your sexual partner(s).
Your sexual partner(s) are HIV-positive.
You are a person who injects drugs, or you’re having sex with an injection drug user.
You are HIV-negative and interested in taking PrEP.

Our team can help you schedule an appointment with a healthcare provider and quickly assist you with future refills.

PrEP is offered at all MobileMed locations. To learn more about PrEP, ask a question, or participate in the program, email our PrEP navigator: prep@mobilemedicalcare.org

Heal Yourself With Supportive Care And Treatment

Our team provides a range of supportive care services, including primary care, behavioral health, specialty care, and social services. We understand how important it is to find the best support for your wellbeing, which is why we prioritize patient-centered care that meets your individual needs. With just a few clicks, you can schedule an appointment and get started on your journey towards better health. Trust us to provide the personalized care and attention you deserve. Book an appointment with us.

Medicaid & Medicare

We accept the red, white, and blue Medicare card, the following Managed Care Organization (MCO) plans in addition to the Maryland red and white Medical Care Program card if you do not have an MCO.

If you have Medicaid, let us know when scheduling your appointment. Please bring your Medicaid card with you to your appointment.

If you don’t currently have Medicaid and have questions about eligibility, renewing, or enrolling in Medicaid, please call us at 240.930.2259

Cost of Services

Patients are asked to contribute toward the cost of their medical visit. For any low-income resident, the co-pay is nominal. This co-pay includes physical exams, labs, screenings, etc. In 50 years of serving the low-income adult residents of Montgomery County, we have never turned away a patient for inability to pay.