Mobile Medical Care, Inc. (MobileMed) is a nonprofit community health center serving low-income adults in Montgomery County, Maryland. As a Federally Qualified Health Center (FQHC), MobileMed provides high-quality primary care services at office locations and at mobile van sites, utilizing staff and volunteers.
The Director of Development and Outreach works with the Executive Director and the Board of Directors to secure financial resources, coordinate community relations, and develop volunteer resources to support the operational and capital needs of MobileMed. The Director of Development and Outreach serves as a member of the Executive Management Team.
The Director of Development and Outreach creates and executes outreach and fundraising strategies in support of the annual operating budget, including:
- securing grants from foundations and government entities
- securing individual and corporate support through direct mail, online appeals, relationship building and annual fundraising event
- building brand awareness and supporter engagement through social media
- managing community outreach activities as well as other patient engagement and marketing initiatives.
Qualifications:
- bachelor's degree required
- mid-level/managerial (3-6 years of work experience with supervisory responsibilities)
Details:
- full-time
- available benefits include medical, dental and vision insurance, disability and life insurance
- generous PTO, holidays
- 401K retirement plan
- employee assistance plan
To Apply: Email resume and salary expectations to hr@mobilemedicalcare.org
Description:
Mobile Medical Care, Inc. (MobileMed) is a nonprofit community health center serving low-income adults in Montgomery County, Maryland. As a Federally Qualified Health Center (FQHC), MobileMed provides high-quality primary care services at office locations and at mobile van sites, utilizing staff and volunteers.
With guidance from Director of Development, the Development Associate plays a key role executing MobileMed’s fundraising, print and digital marketing, and communications (including social media) activities; manages donor database; and provides administrative support to specific outreach and patient engagement initiatives.
Responsibilities:
1. Donor Data Management (Bloomerang)
a. Enter donations, interactions, notes, and other data points; ensure records are accurate and up-to-date.
b. Produce acknowledgement letters for monetary and in-kind donations
c. Identify and execute improvements to MobileMed’s data collection strategy, data management, and data analysis.
d. Report on donations, constituents, etc. for analyses of solicitations and other initiatives.
e. Perform reconciliation with Finance to ensure that donations match in Development and Finance systems.
2. Individual and Organizational/Corporate Giving
a. Solicit and coordinate in-kind donations, building relationships with donors
b. Assist with the design, creation, and marketing of direct mail and virtual campaigns; produce mailing lists and campaign materials
c. Produce and maintain virtual donation portals
d. Assist in preparation and production of the Annual Report
3. Events
a. Assist with organizing annual fundraising and other special events
b. Participate in fundraising activities, including meetings, community events, and outreach events
4. Grants
a. Assist in researching foundation prospects
b. Assist in drafting Letters of Inquiry, grant applications, and grant reports, including data analysis
5. Digital Marketing and Internet Presence
a. Social Media and Email
i. Manage accounts, producing new content as instructed (Facebook, Twitter, Instagram, and YouTube)
ii. Design and execute virtual marketing:
· Help create social media campaigns (Canva, SocialPilot)
· Help design and manage email blasts and custom audiences (Mailchimp)
b. MobileMed Website (WordPress): Update and maintain existing content and draft copy, design, revise and take live new pages
c. Extended Web Presence: Manage the Google Business account for MobileMed locations and revise the organization’s public profiles as necessary (Guidestar, Great NonProfits, etc.)
6. Supervise Volunteers/Interns: Supervise volunteers, interns, and Senior Community Service Employment Program (SCSEP) participants assigned to Development Office
7. Respond or escalate inquiries to the Development Office via phone or email
8. Develop and maintain procedures and protocols manual for institutional continuity
9. Other duties as assigned.
Qualifications:
Position requires self-motivated individual with the following experience and qualities:
1. Work experience in development, communications, and/or marketing preferred
2. Exceptional attention to detail and accuracy
3. Database experience; experience with Bloomerang or other donor platform a plus
4. Social media and website design and management experience; experience with Wordpress, Canva, SocialPilot a plus
5. Intermediate or higher level in Excel and Word
6. Proficient writing and editing skills
7. Proficient graphic design skills with a design/publishing software
8. Ability to interact well with staff and other individuals in a culturally diverse environment
9. Bachelor’s degree required
Interested candidates should send a copy of their resume and salary expectations to hr@mobilemedicalcare.org
Position Overview:
This individual will be responsible for outreach and education of existing and prospective MobileMed patients about health insurance options. They will serve as a resource on matters of eligibility and enrollment for low-income, uninsured individuals with respect to Medicaid, Medicare, and subsidized Qualified Health Plans. They will provide health insurance screenings, application assistance and renewal assistance. For uninsured individuals not eligible, she will facilitate participation in Montgomery Cares and access to MobileMed primary care.
Job Responsibilities:
- Conduct general health insurance options education at MobileMed clinics, virtually, and at community sites, and provide clients with fair, impartial and accurate information about those options.
- Assist clients with their options, navigating the Exchange (Maryland Health Connection), and general health insurance literacy:
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- Ensure clients know about their health plan options through the Exchange, and help them filter and sort based on those options.
- Assist clients with opening or accessing an account with the Maryland Health Connection.
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- Assist clients with their application and determining eligibility for premium tax credits, Medicaid and Medicare.
- Explain affordability programs, Qualified Health Plans (QHP), essential health benefits and rights when using insurance.
- Explain to clients when life changes can be reported and when renewal is needed.
- Collaborate with the Maryland SHIP program to assist low-income Montgomery County seniors in accessing Medicare as appropriate.
- Facilitate eligibility determinations for existing and prospective MobileMed patients. Refer and work with Medicaid workers (Office of Eligibility and Support Services) on behalf of clients.
- Document contacts, maintain files, and submit program statistics, as needed; submit timely and complete project logs and data reports.
- Coordinate with MobileMed leadership to promote community collaboration/engagement/relationship-building
- Assist in collaboration with community partners to ensure adequate access to health insurance education and information for local low-income residents, while avoiding duplication of services.
- Attend community meetings and trainings, as needed.
- Inform and assist prospective patients who are uninsured or underinsured with the Sliding Fee Scale (SFS)
- Explain to low-income patients without Medicaid about the SFS requirements and responsibilities.
- Assist with documentation/application process.
- Refer patients with appeals, grievances and complaints to the appropriate agency. Make referrals to public and community resources as needed.
- Engage with MobileMed clinical team as requested to improve patient experience
- Serve as an internal staff resource by maintaining knowledge and expertise in eligibility, enrollment and program specifications of Maryland Medicaid, Medicare and Maryland Health Connection.
- Assist with the collaborative efforts to better utilize our patient portal and overall patient communications.
- Other tasks as required.
Qualifications:
- College degree or equivalent experience
- Training in social work/human services or health related field strongly preferred
- Some experience with health insurance/benefits required; Certified Application Counselor (CAC) preferred
- Knowledge of and prior experience with the Maryland Health Connection is preferred
Required Competencies:
- Fluency in at least one other language in addition to English. (Spanish preferred, French or Amharic accepted.)
- Strong oral and written communication skills.
- Demonstrated commitment to working with underserved populations.
- Cultural competency to serve a diverse patient population.
- Comfort and discipline around working in a virtual/remote environment utilizing tools such as Microsoft Teams.
- Valid driver’s license and ability to travel as needed within the community including MobileMed clinics and other designated community sites.
- Ability and willingness to work some nights and weekends as needed on a flex basis.
Interested candidates should send a copy of their resume and salary expectations to hr@mobilemedicalcare.org
Mobile Medical Care, Inc. (MobileMed) is a nonprofit community health center serving low-income adults in Montgomery County, Maryland. As a Federally Qualified Health Center (FQHC), MobileMed provides high-quality primary care services at office locations and at mobile van sites.
We are currently seeking a PART TIME Psychiatrist or Psychiatric Nurse Practitioner to work telehealth or at an on-site clinic in Germantown, Rockville, or Silver Spring. The job requires one clinical shift per week in a primary care community clinic setting with some availability for consult on an as needed basis. Total commitment of 4 hours per week. Evening hours available.
The Psychiatrist or Psychiatric Nurse Practitioner is integral in the treatment and care of our patients and provides diagnostic assessments and psychiatric medication monitoring to adults with disorders such as anxiety, depression and PTSD. Patients requiring a higher level of care are typically referred outside the clinic. The Psychiatrist or PNP also plays a consultation role to Mobile Med’s medical providers and Integrated Behavioral Health therapists.
Job Responsibilities:
· Experienced, knowledgeable psych pharmacologist for the treatment of adults with mental health diagnoses
· Comfort with typing and the use of medical electronic records system for prompt documentation
· Skilled in problem solving, crisis intervention and communication in a approach
Qualifications:
· Two or more years of training and direct service experience with diagnosis, treatment and evaluation of the effectiveness of treatment preferred.
· Maryland Board of Physicians Licensure or Certified Psychiatric Nurse Practitioner in the state of Maryland
· Federal DEA/Maryland CDS certification
· Appropriate board certification
Details:
· Part-time, 4 hours per week
To Apply:
Email resume and salary expectations to hr@mobilemedicalcare.org
Mobile Medical Care, Inc. (MobileMed) is a nonprofit community health center serving low-income adults in Montgomery County, Maryland. As a Federally Qualified Health Center (FQHC), MobileMed provides high-quality primary care services at office locations and at mobile van sites, utilizing staff and volunteers.
The Assistant Clinical Director of Behavioral Health works with the Clinical and Medical Directors to provide behavioral health services to MobileMed patients who are experiencing depression, anxiety, trauma and other mental health concerns that do not require ongoing psychiatric care. The Assistant Clinical Director leads the behavioral health team, comprised of additional therapists, a patient care coordinator, and a case manager. In addition to managing the behavioral health staff, this person acts as a liaison with the medical team, supporting the provision of integrated behavioral health and medical services. This role includes providing short and long-term therapy to MobileMed patients within the scope of their training and experience.
Job Responsibilities:
- In conjunction with the Clinical and Medical Directors, provide overall program management for integrated behavioral health services.
- Supervise members of the behavioral health team, including providing clinical supervision to master’s level therapists.
- Provide clinical services appropriate to a primary care setting including individual and group therapy, wellness education, brief interventions, and referrals to outside resources that provide higher level or specialized care.
- Collaborate with PCPs, the BH patient care monitor, and consulting psychiatrist to ensure coordination of care and achievement of good clinical outcomes.
- Provide support to integrated behavioral health volunteers and students.
- Ensure proper case documentation in electronic health record system.
- Serve as a resource for BH and medical team in crisis situations and seek consultation with colleagues, the Clinical Director, and outside specialists when appropriate.
- Program development including updating policies and procedures, reviewing programmatic quality measures, and collaborating with the development team on grant proposals and reporting.
Qualifications:
The position requires a Masters- or Doctoral-level degree, licensure as a mental health therapist in the State of Maryland (LCSW-C, LCPC, LMFT) and a proven ability to meet goals and objectives with minimal supervision. Bilingual Spanish/English strongly preferred.
Details
- full-time
- available benefits include medical, dental and vision insurance, disability and life insurance
- generous PTO, holidays
- 401K retirement plan
- employee assistance plan
To Apply: Email resume and salary expectations to hr@mobilemedicalcare.org
Mobile Medical Care, Inc., a Federally Qualified Health Center located in Montgomery County, Maryland serving low-income adults, is seeking a full-time Nurse Manager to work Monday - Friday, 8:30 am - 5:00 pm (40 hours per week) at our Germantown, MD clinic.
This is an exciting and challenging position in one of the oldest and most respected safety net health clinics in Maryland. This position is for the individual who is interested in providing quality customer service to our patient population who come from over 100 countries.
Responsible for the smooth and efficient operation of services that contribute to the overall productivity and quality of care provided by MobileMed clinics, while maintaining compliance with applicable regulations and policies. This position requires the ability to manage clinic flow, supervision of staff, and management of patients' chronic health care.
Duties:
- Clinical Oversight: Must possess high-level assessment skills needed to determine patient’s well-being and status.
- Case Management: Ensures timely and accurate ancillary and specialty referrals.
- Supervision: Supervises front desk and support staff in day-to-day operations, which includes discharge planning, medication distribution, appointment set-up, application processing, co-pay collection, depositing money, and patient education.
- Operations: Ensures effective patient flow in the clinic, appropriate follow-up on provider documentation and inventory management of supplies/medications.
Qualifications:
- Registered nurse in the State of Maryland (license required). BSN preferred.
- Ability to interact with multicultural population and providers.
- Ability to manage day-to-day clinic challenges and patient case management. Ability to take constructive criticism for improvement.
- Excellent organizational skills. Management experience strongly preferred.
- Electronic health record experience strongly preferred.
- Experience in not-for-profit healthcare organization a plus.
- Current CPR certification for healthcare workers.
- Fluency in English required; additional languages, especially Spanish, preferred.
- 2 years of management experience required.
Interested candidates must send a cover letter, resume showing relevant experience, and salary expectations. Please email hr@mobilemedicalcare.org with subject line "Nurse Manager - Germantown - Last Name, First Name"