MobileMed provides high quality, culturally competent, comprehensive primary healthcare and in-house specialty care to our patients. These services are provided at no or low-cost to our patients.
MobileMed provides all of its patients with a full array of primary care services including physical exams, screenings, labs, vaccinations, medications, integrated behavioral health (including counseling), arrangements for diagnostic testing, and referrals to specialty care, if necessary.
In addition, a disproportionate number of our patients suffer from multiple chronic conditions including diabetes, hypertension and asthma. For these individuals, access to disease management services is critical. MobileMed proactively helps these patients monitor and manage their chronic conditions. Services for these patients include consistent care;
regular screenings for complications; a coordinated health care plan; arrangements for no/low-cost medications; support management and oversight; patient education and coaching geared toward self-reliance; access to specialty care, if necessary. Case management focuses on empowerment, emphasizing lifestyle changes such as nutrition and weight loss, smoking cessation, and exercise.
Our in-house specialty services feature weekly Endocrine and Heart clinics, a weekly women’s clinic with primary gynecological care, and weekly podiatry and optometry for diabetic patients. For uninsured patients that need specialty care that we do not provide in-house, we refer those patients to one of our community partners through Project Access or Catholic Charities. Our hospital partners, Adventist HealthCare (Shady Grove Adventist and Washington Adventist) and Suburban Hospital, along with their physician partners, donate substantial diagnostic laboratory, radiology, and cardiac testing for MobileMed’s uninsured patients.
Robust collaborative relationships with a multi-cultural array of community-based social service agencies both enhance our outreach and enable us to connect patients to complementary non-medical resources.
Promoting self-reliance in patients has always been a part of the full patient experience at MobileMed. Through preventative screening, physical evaluation, education and case management, our providers in the clinics work to empower patients to take control of their health. Patient education is particularly essential for those patients with chronic conditions. In addition, MobileMed regularly attends community-based fairs and events throughout Montgomery County. At those events, MobileMed provides health screenings and patient education. The ultimate goal being to motivate individuals to connect to regular primary and preventive care, thereby alleviating inappropriate use of hospital ERs that result from deferred diagnosis and treatment.
COST OF SERVICES
Patients are asked to contribute toward the cost of their medical visit. For any low-income resident, the co-pay is nominal. This co-pay includes physical exams, labs, screenings, etc. In over 45 years of serving the low-income adult residents of Montgomery County, we have never turned away a patient for inability to pay.